ACCESO A NUEVOS TIPOS DE SERVICIOS PÚBLICOS DE SALUD: EXPERIENCIAS DE PACIENTES DE REHABILITACIÓN CARDÍACA MEDIADA POR INTÉRPRETES

Autores/as

DOI:

https://doi.org/10.37536/FITISPos-IJ.2024.11.2.368

Palabras clave:

acceso, rehabilitación cardíaca, experiencias de pacientes, Interpretación en grupos y durante sesiones de ejercicio físico

Resumen

El aumento en la diversidad lingüística supone un reto tanto para los servicios de salud convencionales como para los de nueva creación, como pueden ser los servicios de formación del paciente (en inglés, Learning and Mastery Services o LMS). La legislación noruega establece que todos los pacientes tienen igual derecho a acceder a los servicios que necesiten. En la práctica, la mayoría de los LMS se ofrecen únicamente en noruego, con lo que quedan  fuera del alcance de pacientes con un dominio limitado del noruego, a menos que haya interpretación. Existen, no obstante, excepciones. Una de ellas es el curso de formación del paciente “Rehabilitación cardíaca con interpretación” (CRC-I), que se ofrece a grupos multilingües de pacientes con anomalías cardíacas graves. El concepto de “acceso a los servicios de salud” es complejo, y abarca aspectos como disponibilidad del servicio, idoneidad, resultados, y equidad. Basándose en los datos obtenidos en un estudio cualitativo con trabajo de campo en forma de observación de los participantes y entrevistas en profundidad con los mismos, este artículo analiza las percepciones de los pacientes sobre la comunicación mediada por intérpretes en el curso CRC-I desde la perspectiva de distintas dimensiones de acceso.  

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Publicado

2024-11-03